Dstny
Eng

Liona Islamian

All In the news Press OPEN MIND:ER How and why Workplace Okategoriserad
Dstny launches MyAcademy to accelerate growth and customer satisfaction
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Dstny launches MyAcademy to accelerate growth and customer satisfaction

Dstny, one of the leading European UCaaS Providers, announces the launch of MyAcademy, a new interactive learning platform.    The launch of MyAcademy forms an essential part of Dstny’s overall strategy. The UCaaS service provider is expanding in Europe with a wholesale-first concept and innovates heavily to stay ahead in a competitive market. MyAcademy makes … Continued

Dstny acquires cloud telephony division from NetNordic
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Dstny acquires cloud telephony division from NetNordic

Dstny, one of the leading European UCaaS Providers, has acquired the cloud telephony division from NetNordic, the Nordic System Integrator.   The agreement reflects both companies’ ambition to be leaders within their core businesses, which also means consolidating the markets. “We’re honored to welcome associates and customers from NetNordic to our business,” says Mattias Ohde, … Continued

Boost support productivity with data driven decisions
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Boost support productivity with data driven decisions

The support team and its performance are dependent of agents work rate in a time sensitive environment. This includes fast responses, customer engagement as well as availability. And in order to keep up momentum and strive to improve, it’s vital to measure performance in order to make data driven decisions in line with the support … Continued

Thank you so much!
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Thank you so much!

Thank you! Christmas is approaching and we can all look forward to get some quality time with loved ones, even though the Christmas celebration looks different from most years. We can look back on the year as a good one, and state that we have a lot to be proud of. A year ago we … Continued

‘Coopetition’ is the Future of Business Comms
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‘Coopetition’ is the Future of Business Comms

With all the trends Dstny has seen on the rise during the COVID-19 pandemic, Patrik Sorqvist, Group CEO, Dstny, said that contact center technology is on a path for perpetual growth. The trends he’s seen in collaboration, remote work, and workplace communication have been visible for a while. Sorqvist noted – they got kicked into overdrive by the pandemic. “COVID-19 caused organizations to revaluate the experiences they present to customers, end-users, everyone,” he said.