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The digital transformation of B2C – Meeting customers where they want to connect
How and why | By |

The digital transformation of B2C – Meeting customers where they want to connect

The digital transformation of companies and the entire world have played a huge role in B2C and how we interact today. Instead of sending a letter, an e-mail, or even a fast text, we have quickly merged over to keeping everything online over social media. Businesses have had to inherently adapt to this change in … Continued

Sustainability and Profitability, Synonymous with Relevancy
In the news | By |

Sustainability and Profitability, Synonymous with Relevancy

Coronavirus has exposed an elephant in the room, one that’s been there for some time, but we’ve only begun to see. There are plenty of companies, predating the virus, that struggled to flourish, and today, they’ve either collapsed or accustomed themselves to a new future in the cloud. Blame it on antiquated ways of thinking, or refusing to embrace digital transformation – all cards are on the table.
Our OPEN MIND:ER Zeynep Balci
OPEN MIND:ER | By |

Our OPEN MIND:ER Zeynep Balci

Name: Zeynep Balci Nickname: Zäta Department: Sales Role: Sales representative 4 snabba Lunchbox or lunch out? Lunch out. Turkey or Sweden?  I was born in Turkey, but grew up in Sweden… Can’t sacrifice any of them. 🙂 Football or hockey? Football any day of the week. 🙂 Phone or e-mail? Doesn’t matter as long as it’s resolved in … Continued

How customer service can cooperate with an era of automation
How and why | By |

How customer service can cooperate with an era of automation

The boom of automation has posed several new dilemmas as well as opportunities that both businesses and individuals might face. It has in large part been welcomed with open arms as it can truly facilitate day-to-day work. However, it also poses concerns as in how it might replace certain tasks or even complete workforces. The … Continued

How to Empower Happy Partners with Dstny
In the news | By |

How to Empower Happy Partners with Dstny

I caught up with Mattias Ohde, CEO, Dstny (pictured, above), for an exclusive UC Today interview. Ohde shed some light into the company’s partner landscape and told me about many of the resources available for Dstny partners so they can be what Ohde called “Happy and empowered partners.” For the past year, I’ve covered Dstny, and the company’s made some serious headway, along the way, announcing various strategic partnerships with the likes of T-Mobile Netherlands to bring to fruition a robust mobile-first offering, to address the B2B market.