Dstny
Eng

Press & Blog

All
Dstny strengthens its position in the Swedish market through acquisition
Press | By |

Dstny strengthens its position in the Swedish market through acquisition

Dstny has acquired the Swedish part for cloud-based telephony from Techstep. The agreement reflects both companies’ ambition to be a leader in their core business. For Dstny, this means that in terms of market share, we are now competing for third place within Swedish UCaaS (Unified Communications as a Service). Techstep is based on the … Continued

Chatbots: How Automated FAQ Functionality Can Power Your Profitability
In the news | By |

Chatbots: How Automated FAQ Functionality Can Power Your Profitability

For the time-starved customer with a question, using a chatbot means there is no need to call and sit in a queue for a human operative; or be bounced between departments in search of a resolution to their issue. For the service provider, there is no need to deploy an expensive and often-ineffective call centre function with all of the associated, resource-sapping costs which conspire against bottom-line growth. In today’s always-on world, the automated chatbot is the 24/7 antidote to costly, often-sluggish human customer service endeavours.
Metaverse – how it will affect your business and everyday life
How and why | By |

Metaverse – how it will affect your business and everyday life

One might think that the social media market is as saturated as it may get, with a range of platforms to choose from or to be present in simultaneously. But as summer light faded into a cool breeze, we have been presented with an upcoming, rebranded version of Facebook. Last week Mark Zuckerberg announced Meta … Continued