Liona Islamian

Our OPEN MIND:ER Zeynep Balci

Our OPEN MIND:ER Zeynep Balci

Name: Zeynep Balci Nickname: Zäta Department: Sales Role: Sales representative 4 snabba Lunchbox or lunch out? Lunch out. Turkey or Sweden?  I was born in Turkey, but grew up in Sweden… Can’t sacrifice any of them. 🙂 Football or hockey? Football any day of the week. 🙂 Phone or e-mail? Doesn’t matter as long as it’s resolved in … Continued

How customer service can cooperate with an era of automation

How customer service can cooperate with an era of automation

The boom of automation has posed several new dilemmas as well as opportunities that both businesses and individuals might face. It has in large part been welcomed with open arms as it can truly facilitate day-to-day work. However, it also poses concerns as in how it might replace certain tasks or even complete workforces. The … Continued

How to Empower Happy Partners with Dstny

How to Empower Happy Partners with Dstny

I caught up with Mattias Ohde, CEO, Dstny (pictured, above), for an exclusive UC Today interview. Ohde shed some light into the company’s partner landscape and told me about many of the resources available for Dstny partners so they can be what Ohde called “Happy and empowered partners.” For the past year, I’ve covered Dstny, and the company’s made some serious headway, along the way, announcing various strategic partnerships with the likes of T-Mobile Netherlands to bring to fruition a robust mobile-first offering, to address the B2B market.