Staying motivated during summer can be puzzling for anyone. And now that summer is right around the corner, I’m sure all of you are busy planning work and your upcoming vacay. Maybe you only have a day left before your time in the sun, or maybe you’re heading out to your summer stay in a … Continued
Every company has, at least one time, had a dissatisfied customer. Even if you want to avoid a customer being dissatisfied at all costs, there are probably few companies that have managed it altogether. What can be positive about an angry customer is that it can be a chance to learn. The most important thing, … Continued
To generate leads means attracting potential customers through a contact- or marketing system with purpose to help them through their customer journey. Most companies today are well aware of the importance as well as challenge that comes with attracting leads. Both in regards to how you create them, and also how you retain them. But … Continued
Microsoft Teams has been evolving at a great pace lately and now, the tool is really starting to feel complete. In addition to the fact that the very core of the program is well developed, Teams has also opened up for the integrations of other programs. This way you can get a one stop shop … Continued
Name: Johan Nyberg Nickname: Nybbe Department: Partner Role: Partner Manager 4 quick questions Golf or football? Oh that’s tough, but due to lacking endurance and a nice sense for beer, I have to choose golf. Stockholm or Sölvesborg? Sölvesborg every day of the week! Also called Sweden’s Beverly Hills! Sister or twin? Haha to avoid one more in the couch … Continued
Leading a support team is not always easy. A support manager must have a lot of everything. For support technicians or anyone working in customer service, it is necessary to know the company’s product or service throughout. In addition, you must also be able to handle customers in an efficient and empathetic way. Often there … Continued
Office environments have drastically changed coupled with the digitalization of most companies. What traditionally required a desk, a flashy new computer, a phone, and a cubicle – have now been replaced by the new concept of digital office that fortify remote workers. Remote work as well as rented office environments have become increasingly popular alternatives … Continued
Before SMS, smartphones and Wi-Fi, the first permanent connection between America and Europe was a transatlantic telegraph cable. It passed through the sea, between southern Ireland and the North American coast. Through it, you could now send messages between the two continents in just minutes. Early dreams of faster communication It was shortly after the … Continued
The digital transformation of companies and the entire world have played a huge role in B2C and how we interact today. Instead of sending a letter, an e-mail, or even a fast text, we have quickly merged over to keeping everything online over social media. Businesses have had to inherently adapt to this change in … Continued