Name: Emma Kallin Nickname: I don’t think I have one, most just call me Emma. Department: End Customer Support Role: Support technician 4 quick questions Teams or Slack? Slack 😀 Cookies or candy? Cookies with candy in heheh, like chocolate chip. Latte or espresso? Latte, but the support boys think it has way too little … Continued
The physical meetings have been replaced, in many ways, by video meetings. Many of these video meetings are held with the help of the collaboration tool MS Teams. The problem when sitting in video meetings from home is the background does not always match the professionalism you want to radiate. Maybe the slightly overfull laundry … Continued
There’s no doubt that the telecom industry has become fiercely competetive. Not only due to more suppliers entering the market but also thanks to new technology and evolving needs. Within cloud communication, suppliers are more diverse than ever before. Telephony was previously linked to the behemoth local suppliers, and all the more VoIP based and … Continued
In all service professions, there will always be waiting times, regardless of whether it is within the framework of what is considered acceptable or unacceptable waiting times. Our pilot study for this project showed that a large part of our customers would rather handle certain matters themselves, if they were given the choice between doing … Continued
Have you ever tried calling one of the numbers shown in movies, series or books? Personally, I have always been too much of a coward to dare to try to call the numbers that are shown or mentioned on TV. But many others are much more curious than I am and the problem of TV … Continued
So, you need to communicate with your colleagues and customers, but how do you choose a communication tool that suits your company? Communicating internally and externally is essential in any company, but how you go about it tends to vary depending your business and current needs. IP based landline telephony used to be the go-to … Continued
Dstny announced today that they have been recognized as one of the top 20 leaders in growth and industry innovation by Frost & Sullivan in the 2020 UCaaS Frost Radar™ report. “Dstny stands out among European UCaaS providers with its entrepreneurial culture, laser focus on shifting customer requirements and continued innovation. It delivers excellent value … Continued
Over the last few years, we at Dstny have worked hard to improve and strengthen our Wholesale concept, a job we are very proud of. But what does a wholesale partnership with Dstny include? Here I have written a quick introduction to what our offer looks like. Legacy Dstny has been around since 2006 and … Continued
Apple is a well-known and a some what mythical company. Most consumers probably know their products today. But if you dig a little below the surface, there is a very exciting story to be found about the company, that many may not have had a clue about. Here are 10 things you may not know … Continued