Modern workplace

Taking omnichannel to the next level with CPaaS

Taking omnichannel to the next level with CPaaS

While many blame technology for widening the generation gap, the same technology brings people together by creating an all new one: the omnichannel generation. This generation is highly motivated by swift and easy ways to stay in touch and it spans across all age groups. Today’s digital-native consumers expect no restrictions in any contact mediums … Continued

Skype for business end of life – what’s next?

Skype for business end of life – what’s next?

Microsoft’s announcement of the termination of Skype for Business in 2021 baffled many corporate users that till this day heavily rely on the platform for business communication. This marks a paradigm shift in the world of communication, where over 30 million active monthly users will have to find the next best alternative. Not only does … Continued