Hello? Can you hear me? I think you disappeared? Helloooooo? We’ve all experienced it. That call being dropped by what seems to be an inexplicable reason. Sometimes you can simply call back and continue the conversation and sometimes you have to wait a while. But if you are on the highway after a crash and … Continued
A country code is what you dial in to call another country. +46 is the country code for Sweden. But how is it that Sweden has that particular number? When were the country codes created and who decided which countries would receive which codes? That is something we are going to give answers to below. … Continued
Professionals need efficient tools for internal and external communication to retain good customer relations. The question is how this can be done when there are countless different methods as well as fragmented platforms. the answer is UCaaS, and another abbreviation might seem take in from the telecom jungle, but don’t worry, our motto is to … Continued
It’s time to talk curing periods. If you buy a pair of shoes, and notice after a while that you’re not completely satisfied with them. Maybe they’re out of fashion, maybe they itch, or maybe they just aren’t up to par with the season. It wouldn’t be completely nuts to think that you should be … Continued
How does a SIM card work, really? In the past, telephones had physical cables that connected the network so you could make calls to each other. The cables were used regardless of whether you made a call to the other side of the world (read our blog about the first transatlantic telegraph cable here) or … Continued
You may have heard of both concepts before, Call Center and Contact Center. These are two completely different services but many often confuse the concepts, which is not so strange when they sound the same. Confusing the two can lead to companies spending time looking for the wrong type of suppliers. Something that is ineffective … Continued